What is a Renewed Device?
A renewed device is a refurbished product that’s been carefully restored to like-new condition by skilled technicians. This process involves thorough testing, cleaning, and repairing with original components. Whether it’s a refurbished iPhone or another mobile device, each renewed product comes with a 1-month warranty covering any malfunctions, similar to a new device, and a 7-day return period for any defects.
When Will I Receive My Product?
We aim to ship most items within one business day and guarantee delivery within 2 to 4 working days. We’ll keep you updated throughout the process via WhatsApp and email.
Can I Track My Order?
Absolutely! You can track your order anytime on our website under Order Tracking. Once your order is shipped, we’ll send you a tracking link from our courier partner for live updates.
How Can I Contact GEGroup?
We’re here to help:
- Phone: +971 055 8073644 (Monday to Saturday, 9:30 am to 8:30 pm). We usually respond instantly.
- Email: onlinestores@gegroup.ststechdev.com. Expect a reply within 3 hours.
What Does the 1-Month Warranty Cover?
The 1-month warranty covers defects under normal usage, similar to a new device warranty.
What Does the 1-Month Warranty Not Cover?
The warranty does not cover accidental damage, water damage, theft, or loss.
What Payment Methods Are Available?
We accept various payment methods:
- Credit/Debit Cards
- Installments via Tabby (Credit/Debit Cards)
- Cash on Delivery (free of charge)
- Installments (Available with credit cards from over 16 banks)
What is a Refurbished iPhone 13 Pro Max, and How Does It Differ from a New One?
A refurbished iPhone 13 Pro Max is a pre-owned device that’s been professionally restored to like-new condition. At GEGroup.ae, our refurbished phones undergo rigorous testing and quality checks to ensure they meet high standards. They differ from new iPhones mainly in terms of price and packaging but offer the same features, performance, and reliability at a lower cost.
Is Buying a Refurbished iPhone 13 Pro Safe and Reliable?
Yes, buying a refurbished iPhone 13 Pro from GEGroup.ae is both safe and reliable. All our refurbished phones are thoroughly tested and certified by expert technicians. We ensure each device is fully functional, and we include a warranty for added peace of mind. You get a high-quality iPhone with the same great features as a new one, but at a more affordable price.
How Can I Verify That My Refurbished iPhone 13 Pro is Genuine and in Good Condition?
To confirm that your refurbished iPhone 13 Pro is genuine, you can check the IMEI number against Apple’s official database. All refurbished phones from GEGroup.ae come with a quality certification, showing they’ve passed multiple quality checks, including battery health and screen performance. Upon delivery, inspect the phone’s condition and use our warranty if you have any concerns.
What Warranty and Support Do I Get When Purchasing a Refurbished iPhone 13 Pro Max from Gegroup.ae?
When you purchase a refurbished iPhone 13 Pro from GEGroup.ae, you get a comprehensive warranty that covers defects in materials and workmanship. We also offer dedicated customer support to assist with any issues or questions. This warranty provides you with confidence, knowing you have reliable support and coverage for your device.
Why Should I Buy a Refurbished iPhone 13 Pro from GEGroup.ae Instead of a Brand-New One?
Buying a refurbished iPhone 13 Pro from GEGroup.ae has several advantages. You save money while still enjoying the latest iPhone features, such as the Super Retina XDR display and A15 Bionic chip. Choosing a refurbished phone is also an eco-friendly option that helps reduce electronic waste. With our thorough quality checks, warranty, and customer support, you can confidently choose a refurbished iPhone for great value.
